Help Centre

Frequently Asked Questions

Got Questions?

Everything you need to know 7 FAQs

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Booking

How do I make a room reservation at The Roam?

You can reserve a room through the website after logging into your customer account.

Do I need to create an account to book a room?

Yes. Booking is available only after customer login.

Checkin

What are the standard check-in and check-out times?

Standard check-in is 2:00 PM and check-out is 12:00 PM.

Rooms

What room types are available?

We offer Deluxe, Suite, and Penthouse categories.

Amenities

Is Wi-Fi available?

Yes, complimentary Wi-Fi is available throughout the hotel.

Payment

What payment methods are accepted?

We accept cards, UPI, and net banking.

Cancellation

What is the cancellation policy?

Free cancellation is available up to 48 hours before check-in for standard bookings.

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Our concierge team is available 24/7 to assist you with anything you need.